5
Glen Burnie

If I could give 100 stars I would. I'm from the Baltimore route 40 area so it was more convenient to go to the Goodyear on route 40...Every time I would go there, I never would leave without a 1500 estimate for something....I use to go to this Glen Burnie Goodyear when I lived in Anne Arundel County....Back then in the late 90's the gentleman I dealt with, his name was Sandy. I remembered his honesty back then....So long story short. The route 40 location told me 6 months ago that I had a leaky radiator. I decided to hold off until I got another opinion and then like 3 or 4 days later, while I was at Walmart, it look like I had fluids on the ground under my car. Panicky, I called Glen Burnie to see if they would tell me it was my radiator and the guy checked me out thoroughly and told me "no leaks and no charge". He said it must have been something spilled under my car...So a few more months go by, no issues and then I get ready to do my cross country trip Apr. 10th with my 10 year old Hyundai Sonata and I scheduled an appointment with this Glen Burnie Goodyear on Apr. 4th and I ask for an oil change and a thorough check and I told them I'm ready to drive to Arizona so please tell me whatever I need to get done to make it there and I will...The gentleman (unfortunately I didn't get his name) told me the only thing my car was in need of was wiper blades, I replaced them for about 25 dollars....I took 7 days to get to Tucson and my car made it with absolutely no issues at all...These are the most honest men you'll ever EVER meet...if they were after my money they would have gave me a 1500 dollar estimate of lots of work that I didn't need like the other Goodyear always did....Thank you and I hope all good things go your way for being such magnificent people!!

Thank you for your business and trusting us with your vehicle. Thanks for taking the time to review us!

- Glen Burnie
5
Glen Burnie

We found this service center when my son's Jeep broke down on Crain Highway and was towed to this location. Since then I have had my car in for an oil change and the Jeep in again for an electrical problem. The service was great and the pricing is very reasonable. I would highly recommend Bay Area Tire and Service in Glen Burnie.

Thank you for the kind review! We appreciate your business!

- Glen Burnie
5
Glen Burnie

Service was faster than expected and came in well below the estimate.

Jim, thank you for your business and taking the time to review us!

- Glen Burnie
5
Glen Burnie

Me and my family have been getting our vehicles serviced and repaired here for years. Good honest service. They're generally not going to sell you something you don't actually need. Highly recommend.

Scott thank you for being a customer! We appreciate it!

- Glen Burnie
5
Glen Burnie

I have purchased tires there for 20 years. Today my car would not start on the parking lot adjacent to the store. I went over to the shop and they immediately came over and started my car for no charge. They would not even allow me to drive them back to the shop. Great community service. That is why I go back there time after time.

5
Glen Burnie

I have always had a great experience with them. They are up front and straight with you. If they can't finish the work same day they let you know. If they mess up they always take care of It pronto. Good people.

Steve thank you for your business and taking the time to review us!

- Glen Burnie
5
Severna Park

Standard tire store variety and prices, but you'll keep coming back for the service!

5
Severna Park

As a long time Severna Park resident who has used every local auto service cenrer un the area, I can honestly say that I had an excellent experience with my Tire Purchase and 2 back to back Warranty Claims on a set of 4 quality new tires on my Lexus ES350. After reading some of these reciews, I thought it would be good to give a well deserved POSITIVE review. I purchased a 4 new tires that had a $200 Rebate Visa Card attached to it. It expired on 1/1/18 so was a last minute online purchase on 12/31/18. Tires were delivered and installed on the day I chose which was 1/2/18. They knocked out the entire job in 30 mins while I waited. Very impressive! The factor that really made the differmce was when one of the tires Sidewalls blew out in March after hitting a curb. I did not have Roadside Insuramce and was totally screwed as it was def not repairable. Initially the counter person said there really wasnt anything they could do, which is the truth. Thinking I was out of luck and $200, I was fortunate to have John (store manager) near by and he overheard the conversation. He came over and worked some amazing magic and I emded up spending $56 on Road Side coverage which then allowed me to get a brand new tire and full coverage for thr next 3 years. He made this happen after some phone calls to Goodyear and thank goodness he did cause the tire blew out again after my daughter hit a curb. (Downsode of Low profile tires) Both times he quickly took care of the situation and 2 new tires installed within 2 hrs. After being very impressed with the way Ineas treated amd $100s of dollars at risk, John and I spoke about Cust Svc in general. Not sure what it was like a year or more ago, but John said they are NOW super focused on Cust Svc so I would highly recommend giving them a try as I believe new Mgmt has made the difference.

Tom thanks for the very kind review!! we appreciate your business!

- Severna Park
5
Severna Park

First class attention and respect. No games.

Mona, Thank you for your business and taking time out of your day to review us!

- Severna Park
5
Severna Park

These guys know what they're doing and they never try to upsell you on anything