These guys are either shady or incompetent. I started going to them in 2010 and they were the only shop we went to for almost everything. They treated us well in the beginning but after one occasion where I took the car to another shop because their estimate was $400 less than Bay Area, things went down hill. From then on, they started padding their estimates by hundreds of dollars in unnecessary repairs. Now, I'm not an auto mechanic but I work on mechanical and electronic aircraft equipment and I've been doing small repairs on my own cars for years. Between my own experience, the advice of more experienced friends and the good'ole internet, I can tell a bad part from a part with wear. On a couple of occasions when I dropped the car off with a detailed description of the symptom, they said that they couldn't find the problem after having it all day. In both cases I had to actually walk out to the car with them and demonstrate it where their only response was "oh, it wasn't doing that before". On another occasion, they more than doubled their estimate because they said two related parts were damaged and leaking lubricants. I knew something was up because I had looked at both parts the day before and only one was damaged. I passed on the repair and left. When I got home I checked the parts again and as before, only one was damaged. I know that shady auto mechanics are no rarity but you expect higher standards from a franchise carrying the Goodyear name. This particular shop is one of the bad ones and I would strongly encourage anyone to go elsewhere.