5
Glen Burnie

Took good care of my jeep alignment even when a part was bad they covered me under the warrant and had my vehicle re aligned after the parts were replaced. Thanks guys

Jack glad we could get you all straightened out!

- Glen Burnie
5
Glen Burnie

Great place to bring your vehicle for all your tire needs. Billy is great and rest of team as well.

Joseph, Billy and the guys appreciate your kind words and thank you for your business!

- Glen Burnie
5
Westminster

Out of state traveler... Had tire issues... This place was awesome... Great outstanding personal service and awesome pricing... Thanks.

4
Glen Burnie

A friend of mine brought their car to this shop for intermittent stopping / failure to start issues. When they called to advise what was wrong with the car, there was a list of somewhat expensive repairs they said were needed and then a diagnostic fee charged upon picking up the vehicle. There were no repairs made at the time and my Dad was able to change a battery cable for the intermittent stopping / failure to start issue, the next day. My Dad also identified that the car had gotten new parts that were included in the diagnostic write up, within the past 6 months and advised that any mechanic would be able to tell that as easily as he could since he's not a mechanic and could see it. My Dad sent my friend videos of the parts and tests he ran to make sure the cable fixed the issue. My friend and I returned to this location with said video and spoke with the general manager. He was so apologetic and personable and immediately rectified the issue, even going as far as to assist us with some other recommendations for my car and also followed up with both of us after that day to ensure we were all squared away. I understand businesses and humans make mistakes, but it's the rectification of said mistakes that leave lasting impressions. I can appreciate that they did the right thing to turn what could have been a negative experience into a positive one and would recommend them, as such.

5
Glen Burnie

I enjoy taking my vehicle to this location. The guys here are great. I usually deal will Desmond Epps. He's very knowledgeable and takes time out to explain each issue dealing with your vehicle. I'll recommend this location and Desmond to anyone, anytime.

1
Pasadena

Check your receipt carefully when they give it to you. When I went to them for a tire warranty issue yesterday, without my receipt, they said they could not find any tire purchase by me in their system, even though I have purchased tires from them at least five different times in the past. So I went home and searched some more and found the receipt and went back to the store. They showed me where my receipt stated that the tires had been installed on a YUKON DENALI, which I have never even owned, and that is why they could not find it in their system. Cute trick. I do not trust them now.

5
Glen Burnie

Great place to bring your vehicle for all your tire needs. Billy is great and rest of team as well.

Joseph, Billy and the guys appreciate your kind words and thank you for your business!

- Glen Burnie
5
Westminster

Incredibly Professional Staff

5
Eldersburg

Nice place ...good attention

Nadine, Thank you for your business and taking some time to review us!

- Eldersburg
5
Glen Burnie

Great people to work with.