Had a car malfunction emergency while on my way to work. Car was shaking like crazy, engine light was on and car would only go about 35 mph. Contacted Bay Area Tires (in a panic), and they said they were backed up due to recent snowstorm and it may take a few hours to diagnose my car, etc, but they would fit me in as soon as they could. Rather than make me wait in the shop for hours, they provided a Lyft to drop me off at home. What an nice gesture! They called me later on as promised to keep me apprised of their progress and status of my car, and even though they had to keep it overnight, they had it ready as promised in more than enough time for me to get to work the next day. The price was very reasonable (they even gave me a couple of coupons to help me out), the workmanship was exceptional as always, and best of all they got me back "on the road again", for which I am extremely greatful beyond words!! I only trust this place to service my car because time and time again I get stellar customer service and a great staff of highly skilled mechanics that take good care of my car, and only repair what's necessary. Anyone looking for a place you can trust to take care of all your car's needs...call Bay Area Tires in Glen, Burnie, MD! You will not be disappointed ever!! 5 Stars and 2 thumbs up!! Thank you very much guys, and see you in 3,000 miles!